APPLICATIONS ARE INVITED FROM SUITABLY QUALIFIED LOCAL CANDIDATES FOR THE FOLLOWING VACANT POSITIONS:
MINISTRY : PUBLIC SERVICE
JOB TITTLE : ICT SUPPORT OFFICER
GRADE : G
RESPONSIBLE TO : ADMINISTRATOR
NUMBER OF POSITIONS: 2
JOB PURPOSE
To provide technical support on institution systems and their services.
MAIN DUTIES
- Provide routine support to Ministry staff on LAN, WAN and other ICT issues
- Provide Support in monitoring the use of internal data and voice communication facilities (equipment and software)
- Maintain the systems integrity and providing user guidance.
- Provide support on development and implementation of applications.
- Upgrade systems and related operating system issues
- Carry out start up and shutdown procedures
- Administer user accounts, permissions, and access rights
- Providing desk and on call support to end-users
- Provide advice on access control for network users to support Confidentiality and integrity of the network Resources
- Handle service requests and take part in recovery and restoration of a system to a correct state after a security incident
JOB SPECIFICATIONS
Master’s Degree in Information Technology or Computer Science from a recognized Institution plus two (2) years relevant working experience in Government or reputable organization.
OR
Post –Graduate Degree/Honours Degree in Information Technology or Computer Science from a recognized Institution plus three (3) years relevant working experience in Government or reputable organization.
OR
Bachelor’s Degree in Information Technology or Computer Science from a recognized Institution plus five (5) years relevant working experience in Government or reputable organization
Competences
Technical Competences
- Information Communication Technology
- Planning, Organizing, and coordinating
Behavioural competences
- Innovativeness
- Teamwork and Networking
- Concern for quality standards
- Accountability
- Knowledge management
- Communicating effective
- Flexibility
Applications on relevant forms of G.P 104 for serving officers and GP 103 for job seekers duly accompanied by certified copies of educational certificates, transcripts, I.D., C.V’s & Council on Higher Education (CHE) certificate of verification should be hand delivered to HUMAN RESOURCES OFFICE AT THE MINISTRY OF THE PUBLIC SERVICE NOT LATER THAN 08th AUGUST, 2024.