Letšeng seeks to engage a qualified Mosotho professional with appropriate skills and aptitude to fill the position of INFORMATION TECHNOLOGY (IT) TECHNICIAN (PATERSON BAND CL).
PURPOSE: To support IT users in addressing IT-related problems from a technical perspective. To Monitor, Install and maintain Letšeng Diamonds IT based systems following IT procedures. To ensure user accessibility to the network. To ensure adherence to IT and HSE policies standards and procedures.
MAIN OUTPUTS AND RESPONSIBILITIES
• Ensure technology is accessible and equipped with updated hardware and software and Implements provision of network access to all staff following IT procedures
• Configure and Install PABX Telephones, create user accounts, pins and install physical telephones
• Configure Network Switches appropriately in relation to subcontractors and different network platforms and liaises with appropriate internet service providers as per direction and instruction from line supervisor
• Maintain IT network inventory and stores and issues reports periodically
• Identify and prepare hardware for disposal when appropriate and makes recommendations on the purchasing of IT resources
• Assist users with hardware and software problems via phone, email or physically and supports Subcontractors in IT related matters i.e. (e-mail, telephones internet and VLAN network Links)
• Maintains a log and/or list of required repairs and maintenance
• Troubleshoot delegated IT issues and completes daily checks on hotspots, servers, mobile network, internet, e-mails, faxes, telephones, printers, radio antennae and communication switches and hubs
• Monitor security of IT systems and supports Backbone Network Links to Surveillance Networks
• Support backbone and in-house connection of television to residences and configures and installs all equipment to ensure that required channels are always up and running
• Communicates and reports network connection and system failures with appropriate service providers
• Complies with HSE policies
QUALIFICATIONS & EXPERIENCE REQUIRED
• CCNA; MCSE; Diploma in Information Technology or Computer Science or Computer Systems Engineering Degree or Diploma
• Light Vehicle Driver’s Licence
• 2 years relevant experience in IT networks support environment
• Sound knowledge and understanding of the work methods and techniques applied in the execution of I T-related outputs
• Good knowledge of UTP cable and CISCO switches and Microsoft servers and wireless communication
REQUIRED COMPETENCIES, KNOWLEDGE & SKILLS
• Analytical, Information Monitoring, Network Auditing
• Organising, Planning, Problem Solving
REQUIRED COMPETENCIES, KNOWLEDGE & SKILLS
• Candidates will be required to under Medical Examination of Fitness as per requirements
Interested candidates should submit their applications and CV’s via email to applications@letseng.co.ls.
CLOSING DATE: 28 May 2021.
DISCLAIMER: Only short-listed candidates will be responded to.